What pisses you off about Home Depot & Lowe’s?

[Fer]

For me it is how they have become slaves of Wallstreet and not caring as much anymore about main street, their customers and employees. They seem to have thrown most of the retired ex tradesman under the bus and replaced them with inexperienced people who they can pay minimum wage. Ad insult to injury they under staff the stores with this new breed of employee. And the corporate bean counters sitting in their ivory towers can’t seem to figure out why they are losing customers and their stock price is declining. So much for the bottom line, I call that stupi-d is as stupid does!

[Valdi]

I like the fact that if I go in there to buy lumber when they open (like many other contractors do), that is the time that they choose to close the lumber isles and stock them. I also like that they often have exactly half of the items I need to complete any normal job (the stuff they sell most is in stock but not the items needed to finish the job)

[Jasm]

yeah i hate that all the people that work there just know how to stock the shelves - no one can answer even a basic question

i asked one question about the rating of wiring needed for a light that i bought and the store manager had to come out and still gave me the wrong answer

[Anna]

I assume from the git go when going to Homey that the sales people know very little. They only work there part time afterall... Although I do know some people in some departments are very informative.

Of course their job is to close off the aisle YOU need to get to to restock and make you wait 20 minutes so you'll mill around and buy more stuff. [so they think]

Down our way lately they have people walking around the store with clipboards trying to SELL you installed windows, siding, etc in a DIY STORE!
Let me just say I have had some words with them and informed them if they dont stop it, I would shop elsewhere.

Then there is the "Hotel California" effect where you cant checkout because there is only ONE checkout line with 20 people already in line. Or you can try thier new "self checkout/just shove money at us because we dont feel your worth enough to have a live person help you do business with us and take your money."

We're lucky enough to have a Lowes and Homey right across the street from each other...